Deleting a Patient
Admins and Therapists will be able to completely delete a patient from the system. Doing so will delete all data associated with the patient - such as exercise records, achievements, adherence log, etc.
Below is a video tutorial on how to delete a patient from the system:
Step-by-Step Guide:
1.) To edit a patient's profile, navigate to the "Patients" page.
2.) In the "Search Patients" tab you are able to search for a specific patient by making use of the search bar on the top right of the page. Click the patient card to go to the patient's profile.
3.) Once you are in the Patient's profile, click the 3 blue dots to the right of the page and click the "Delete" button at the top of the list.
4.) A warning message will pop up to confirm the patient's account deletion.
5.) Click the "Delete" button on the bottom right, highlighted in red, to delete the patient.
6.) A "User Successfully Deleted" pop-up will appear informing you that the patient has been successfully deleted.
Notes:
- Once a patient has been deleted, they cannot be restored. Deleting a patient allows you to re-use the same email address they had.
- Should you only want to limit a patient's app usage, you can make use of the "Discharge Patient" feature.