RTM Billing Supporting Documentation

Providers can access documentation for RTM billing information through Prompt Engage. This information can be easily copied and exported to your EMR, billing system, or any other platform as required.

How can I access the RTM Supporting Documentation?

1. From the Patient RTM Details tray, go to the 'Billing' tab and look for the relevant codes you want to view the documentation:

   
   

   a.) For "Billed" codes - hover your mouse above the kebab menu (three dots), and then click the 'View Supporting Documentation'. Then click the 'Copy to Clipboard' button, finally paste the documentation snippet to your EMR.

   

   
   
   

   

   
   

   🚨 For Billable codes - Viewing the supporting documentation no longer automatically marks the code as billed.

   
   

2. Once a code has been successfully billed, the status will change from 'Ready to Bill' to 'Billed'. If you wish to reset the billing status of the code, or un-bill the code, simply click on the undo arrow to Reset the Billing Status and then select 'Yes' to continue.

   

A pop-up will appear notifying you that you have successfully marked the code as unbilled.