Submitting an Exercise Feedback
Patients can now provide feedback on all exercises listed in their prescription. The feedback will be received by their provider as a message.
Contents
How to Submit an Exercise Feedback via the Mobile App
Step-by-Step Guide:
1. Login as a patient to the mobile app. From the 'Exercises' page, tap on 'Start my Exercises'.
2. Select which exercise from the prescription you want to send feedback for and tap on that specific exercise to open more options.
3. Tap the 'Feedback' button to go to the 'Send Feedback' screen.
4. Type the feedback message as desired and select 'Submit' to send the exercise feedback to your provider.
How to Submit an Exercise Feedback via the Patient Web App
1. Login in to the web app. From the 'Exercises' page, tap on 'Start my Exercises'.
2. Select which exercise from the prescription you want to send feedback for and tap on that specific exercise to open more options. Then scroll down to the 'Feedback' tab and click on it.
3. Type the feedback message as desired and select 'Submit' to send the exercise feedback to your provider.
4. Upon submitting you will receive a pop-up notification letting you know that the exercise feedback has been sent to your provider.
Notes:
- Providers would receive push notifications and email notifications for the exercise feedback.
- For patients with multiple providers, only the 'creator' of the patient will receive the feedback at the moment.